> FAQ Categories: Purchasing

I’m a designer/interior decorator. Do you have special prices for me?
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For exceptionally large orders we are happy to discuss pricing options. Just speak to your sales associate.
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If I see it can I buy it?
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Yes, everything on our floor is for sale, Unless of course someone beats you to it and there is already a sold ticket on the item. There is always a chance that a piece marked with a “sold” ticket is available in the Distribution Center. However many showroom samples or vintage pieces are one of […]
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What about Custom Order/Special Purchase?
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Many of Green Front’s manufacturers offer complete customization of their pieces, from upholstery, to wood, to finish. These items are built from scratch and customized to your exact specifications. Your sales associate will be able to use their extensive knowledge to guide you through what options are available with a specific manufacturer or piece. Just […]
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What is your return policy?
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SAVE YOUR RECEIPT. All furniture sales are final. Rug purchases include one free exchange within 30 days of your purchase. Returned rugs will also be charged a 15% restocking fee. Credits for rugs are good for 2 years. Be sure to carefully examine your furniture or rug upon delivery or pick-up. If an item being […]
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What are the payment options?
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We accept Visa, Discover, Mastercard, Amex, personal checks and cash. Green Front does NOT finance, however, you can make a deposit to hold an item. We require that the balance be paid by cash or check in full before delivery.
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What if I can’t find a sales person?
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Sometimes it can be difficult to find a sales associate in our huge buildings. You can identify sales associates by their Green Front name tags. If they are not at their desk or the point of sale (you can locate these on your Field Guide), they are most likely floating on the floor or helping […]
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How do I buy items from multiple buildings?
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There are several sales associate in each building who can help you make a purchase. Each sales associate is the most knowledgeable about the manufacturers in their building. They can best answer questions about pieces from that manufacturer and help with orders.
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Where do I check out?
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Locate a sales associate and they will help you with your purchase, including explaining the checkout process and shipping options.
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Why is there no price tag?
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No, unfortunately this does not mean the item is free. We get in so much inventory and turn our product so fast, pieces sometimes make it onto the floor without tags. Other times, tags are removed from pieces and not replaced. Our sales associate are happy to find the price for you.
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Help! I’ve found the piece of my dreams. What happens next?
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Congratulations on your find. You’re probably looking around for one of our sales associates. Due to our massive size, locating help can be tricky. If you have difficulty locating someone to help you, go to the nearest phone and press “0”. If you are having trouble locating someone, make sure to take a picture to […]
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