Green Front COVID-19 Updates
COVID Impacts on Shipping & Delivery
The ongoing pandemic continues to touch every part of our business. At this time we are unable to meet our regular delivery timeframes. Deliveries are currently pushed back to 5-8 weeks.
Our furniture suppliers are affected by COVID 19 in a multitude of ways that can slow the shipping and delivery process—anything from staffing issues at factories, production delays, supply chain pressures, and more.
Due to these circumstances, delivery times for special and custom orders are delayed as we work with our partners to navigate these impacts. Custom-order manufacturing and delivery can take significantly longer than the usual 8-12 weeks. Most custom orders are taking more than 12 weeks for us to receive at our Distribution Center. Delivering your items in a timely manner is very important to us and we are hopeful that as supply-chain issues are resolved, delivery timeframe quotes will return to pre-pandemic levels.
In the meantime, we recommend buying from our current, in-stock inventory to avoid lengthy shipping delays. If quick delivery is essential, consider bringing a vehicle to take in-stock items home on the day of purchase.
In summary, when shopping at Green Front please be aware that:
- Delivery to your home is currently delayed.
- Special and custom orders and any items not in-stock are also delayed.
- If you want your items as soon as possible, consider:
- making arrangements to bring your items home on the day of purchase,
using a U-Haul or trailer. - buying items that are currently in stock.
- making arrangements to bring your items home on the day of purchase,
We realize home is more important than ever. We know that the pandemic has been challenging for our customers, community, and nation and are thankful for the continued support.
Thank you for your patience as we do our best to meet the challenges of these unprecedented times,
Den Cralle
President, Green Front Furniture
Frequently Asked Questions
My Green Front order has been delayed due to the store closure. When can I expect my order?
We have resumed delivery. Green Front currently offers either “porch delivery” or in-home, white-glove delivery.
If you have an order that has been delayed due to the store closing, please email info@greenfront.com with the details of your order.
Please note, some of our manufacturers’ facilities continue to be closed which will delay special orders or items not currently in stock. We apologize for the inconvenience.
Are you open for furniture pickup?
Yes – we encourage self-pickup at all three of our locations. We will still wrap and load furniture and rugs for customers who are picking up.
At the Farmville location, pickups are done at the Distribution Center. We ask that you please stay in their car and call 434-392-5943 to let us know you have arrived.
Green Front currently offers either “porch deliveries” or in-home, white-glove deliveries.
Can I shop Green Front online?
After over 50 years in business, we are thrilled to finally say “yes!” to this question. We invite you to explore a curated selection of artisan hand-knotted rugs at greenfrontrugs.com, all with free shipping.
Can I talk to someone in person?
Yes, if you are not already working with a sales associate, you may either call our stores and ask to speak with a sales associate or visit in person. You may also search our website and email a sales associate directly. You may also contact info@greenfront.com. You can also call 434-392-5943.